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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

WAN Optimization: Why Go Virtual? by Silver Peak

February 07, 2012 - In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers.

Web-Driven Workforce Management Software Branches Out by Infor WFM Workbrain

January 24, 2012 - This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy.

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited

January 04, 2012 - This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits.

What Is New in VMware vSphere 4: Storage by Dell and VMware

August 06, 2009 - With the launch of vSphere 4, VMware introduces a new version of the hypervisor, ESX 4.0 and the management interface, vCenter. Some key benefits offered by this release are greater resource efficiency, management control and freedom of choice for virtual datacenter storage resources and connectivity options.

What is Virtualization? by Dell and VMware

May 01, 2009 - In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.

What Value can Immidio Offer by Immidio

January 23, 2012 - This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits.

What You Need to Know About the Costs of Mobility by iPass Inc.

January 27, 2012 - Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.

What You Should Know about E-Signature Law by DocuSign, Inc.

January 19, 2012 - Read this brief white paper to familiarize yourself with eSignature laws so that your company can gain a competitive edge and increase your business's productivity.

What's Happening on Your Shop Floor? by Plex Systems

March 31, 2009 - Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..

What's New in SQL Server 2012 Whitepaper by Microsoft

January 03, 2012 - SQL Server Code Name "Denali" is a significant product release that helps customers to build and support mission critical environments with more confidence and efficiency. This white paper provides an overview of its key new features, benefits, and functionality.

What's new in VMware vSphere? by Dell and VMware

August 19, 2009 - Are you wondering about VMware's latest ESX product? Watch this interview with Eric Henderson, Director of Technical Services for the IT consulting firm New Age Technologies as he discusses VMWare's vSphere.

What’s New in VMware vSphere 5: Availability by Dell and VMware

February 08, 2012 - In vSphere 5.0, VMware provides several features that can help you increase the availability of your applications, the infrastructure, and the management platform to achieve a highly available virtualized environment. Discover how vSphere 5.0 tackles manageability, usability, and application support in this white paper.

What’s New in VMware vSphere 5: Platform by Dell and VMware

February 08, 2012 - Explore the newest features in vSphere 5.0, and find out how this latest release from VMware builds upon previous versions to extend existing features and capabilities to improve your ability to upgrade, patch and maintain your hosts, virtual machine hardware and tools.

What’s new in vSphere 5? by Dell and VMware

February 02, 2012 - Explore the newest features in VMware vSphere 5, and find out how vSphere helps businesses accelerate the shift to cloud computing. Learn about the new VM format, support for Apple products, improvements in availability and scalability, and more!

When to use thin clients and benefits of alternative technologies by Microsoft

December 14, 2011 - This white paper discusses in detail the ins and outs of the Microsoft Windows Thin PC. In addition, it evaluates the value of thin client computing in the enterprise and explains the options available from Microsoft as a complete management solution.

Where Cloud Computing is Headed by SunGard Availability Services

January 23, 2012 - Gain insight on where the cloud is headed in this discussion with Rahul Bakshi, VP, Product for Managed Service, SunGard Availability Services. Find out about upcoming trends, key requirements, ROI considerations and more.

White paper: Building a Flexible IT Architecture by ComputerWeekly.com

March 18, 2011 - Tools such as service-oriented architecture and business processmanagement are increasingly important to building an IT infrastructurethat meets customer needs and responds to market demands.

White Paper: NetApp and VMware View Solution Guide by VMware and NetApp

May 17, 2011 - This 71-page technical guide provides best practices on designing, architecting, deploying, and managing a scalable VMware® View 4.X (VDI) environment on NetApp® storage.

Who Killed the Storage Industry? by Virtual Iron Software, Inc.

December 01, 2007 - In this Tech Talk, Ed Walsh, Virtual Iron's President and CEO speaks about the dramatic impact that server virtualization is having on network storage vendors and end-users.

Why Business Rules Are Critical for Retail Success by FICO

December 22, 2011 - With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.

Why Desktop Virtualization - Why Now? by Dell Inc., Intel, Citrix

April 07, 2011 - In this webcast, Dell explores this “Next Generation of End User Computing.” Gain insight into how the evolving workforce is facilitating changes within IT. Learn how desktop virtualization can deliver the improved efficiency, stability, reliability and availability that is now critical for business success.

Why Greater Performance Per-Core Matters for Server Virtualization by Dell, Inc. and Intel

February 06, 2012 - When it comes to server virtualization performance, not all processing cores are created equal. Learn why choosing servers with greater performance per core can be more important than choosing the server with the highest core count. Discover how higher performance cores can help you save on licenses and provide greater responsiveness.

Why Healthcare needs Virtual Desktops by Pano Logic, Inc

February 01, 2011 - Learn how virtualized desktops can significantly reduce deployment and management headaches for IT organizations in the health care industry. Included are case studies from CharterCARE Health Partners, Henry County Hospital, and St. Vincent’s Catholic Medical Center.

Why IBM XIV is Ideal for Oracle Environments by IBM

August 08, 2011 - The IBM XIV Storage System was designed to create a different enterprise storage reality. By listening carefully to customers—including Oracle users—IBM has designed a storage system that tackles real storage issues head-on. Read this white paper to learn more.

Why Install IPv6 instead Of IPv4? by Global Knowledge

January 23, 2009 - IPv6 satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not provide.

Why Isn't Server Virtualization Saving Us More? by Dell and VMware

January 28, 2009 - If you're not saving as much money as you'd hoped from your virtualization and consolidation efforts, you can learn from the best practices of the companies that are realizing huge savings. These companies run at least five times more virtual machines per physical host than other companies and use streamlined IT processes.

Why mobile cloud computing could be your business strategy’s new best friend by ComputerWeekly.com

December 07, 2011 - Cloud technologies and new opportunities in mobile computing will allow organisations to innovate in new ways. This report examines the new business strategies that cloud and mobility can enable.

Why Solid-State Drives Usage Scenarios Are Expanding for the Datacenter by Oracle Corporation

December 20, 2010 - This paper explains that to accomplish the objectives of making more-efficient use of IT resources, lowering power consumption, and reducing operating expenses, many companies are turning to server consolidation and virtualization efforts—endeavors that increase server CPU utilization and reduce the number of discrete servers in a datacenter.

Why Virtualization Management Needs Revamping by CA Technologies.

August 18, 2011 - Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.

Why You Want to Deploy 10 GbE in Your Network Today by Dell, Inc. and Intel

November 30, 2011 - There are many benefits to unified networking with 10 Gigabit Ethernet. Watch this brief video to see how using 10GbE can help you save power, save hardware costs, lower infrastructure costs, and lead to a better performing network.

Windows 2003/2000/XP Security Architecture Overview by Global Knowledge Network, Inc.

June 01, 2005 - Windows 2003 Server, its workstation cousin Windows XP, and its predecessor, Windows 2000, all bring substantial advances in both reliability and security compared to Windows NT 4.0. This briefing lays out the main security features of the Windows 2003 operating system family, and put them together into a "big picture" context.

Windows 2008 Server as a Workstation by Global Knowledge

January 23, 2009 - Server 2008 is a solid workstation product that makes for a nice demo machine and coincidentally gives you a platform (on the 64-bit version) for running Hyper-V.

Windows 7 and AppLocker by Global Knowledge

January 25, 2010 - Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.

Windows 7 and Windows XP Mode by Global Knowledge

October 18, 2010 - Microsoft has provided a way for Windows 7 users to run a Windows XP virtual machine in which the recalcitrant program can be executed, alongside native Windows 7 applications. Read this whitepaper to learn more.

Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge

August 09, 2010 - The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.

Windows 7 Review Guide by Global Knowledge

May 13, 2009 - Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.

Windows 7 Troubleshooting Tips by Global Knowledge

November 19, 2010 - This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.

Windows Azure Free Trial Download by Microsoft

January 03, 2012 - Try Windows Azure absolutely free with no obligation for 3 months! This platform enables you to deliver high traffic websites with excellent performance, reduce TCO with advanced cloud applications, and support mobile applications from any device. Sign up now!

Windows Server 2008 R2 Migration checklist for SMBs by Dell and Microsoft

May 23, 2011 - If you're considering a migration to Windows Server 2008 R2, there are several key points you should keep in mind. This expert IT handbook, brought to you by SearchWindowsServer.com, explores the primary reasons why many organizations are moving to this new operating system and offers advice to guide IT pros through the transition.

Windows Server 2008: Release 2 Review Guide by Global Knowledge

December 08, 2009 - Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you.

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

Workloads BIG and small: Securing Your Infrastructure by CSC

July 28, 2011 - View this solutions brochure to discover how you can gain the advantages cloud delivers with IaaS and explore available CSC solutions that are built to securely support your production workloads.

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