IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Wireless Application Protocol (WAP) | Media & Digital Asset Management | Enterprise Asset Management (EAM) | Internet Access | Customer Service (General) | Remote Administration | Technology Planning and Analysis | Field Service Management | Strategic Sourcing Solutions

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FAMIS Wireless for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Wireless for Maintenance Management is designed to provide unprecedented remote access to facilities data, in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Management with HP Servicecenter and Service Manager 7.0 by Hewlett-Packard Company December 2008 - (Free Research) HP ServiceCenter is a consolidated suite of IT Service Management (ITSM) applications - all of which are closely aligned with IT Infrastructure Library (ITIL) best practices. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ERP for Service Organizations by Epicor Software Corporation Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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